Privacy AVG - GDPR

The person responsible for the AVG - GDPR and other privacy laws and provisions is:

BVBA SEOboost -
Mussestraat 16
8553 Otegem

Email: [email protected]

Manager: Tom Noreilde

Contact our privacy officer?

You can reach us about the Privacy statement on the following information:

Mussestraat 16
8553 Otegem

Email: [email protected]

Information about the processing of your personal data.

What does the 'processing of personal data' entail?

In the sense of the GDPR, personal data is understood to mean data relating to the circumstances of a person. This concerns, for example, your name, your address, your date of birth, etc.
So-called identification numbers also count as personal data if they can be linked to a person. Identification numbers include, for example, your telephone number, your customer number, your e-mail address, your bank account number, your credit card number and the IP address of your computer.
If such data is made unrecognizable and can no longer be linked to your person (also known as anonymization), it is no longer considered personal data.
The processing of personal data includes everything that can happen to the information, such as collecting, storing, adjusting, changing, requesting, transmitting, linking or deleting.

2. We always process your data in accordance with the rules of Article 6 of the GDPR

The processing of personal data is only permitted if there is a legal basis for it, for example if you have given us your consent, if you want to make a purchase from us or if we can demonstrate that we have a legitimate interest in the processing of your personal data data.

We process your personal data to process an order that you have placed in our online shop (i.e. when you conclude a purchase agreement with us).
This concerns, for example, information about which items you have placed in the shopping cart (also temporarily) and which items you have ordered at what time.
If you agree and give us your consent, we will also collect and process additional information about you. This concerns, for example, information about the way in which you visit and use our website and about your registration for our newsletter. With this additional information we can improve the quality of our website and our service.
In any case, we need your consent (or have previously obtained your consent) for all actions that go beyond the actual processing of an order, such as:

  • Sending our newsletter

We may process your personal data without your consent, where prior consent is not possible for valid reasons, but the processing of your data is permitted by law.
There are also other instances where we process your personal data without your consent. This is done on the basis of legitimate interests of our company or the interests of a third party (Article 6, paragraph 1, letter f GDPR).
For example, there is a legitimate interest of our company in the following cases:

  • Sending newsletters to existing customers
  • Making your address available for advertising purposes to third parties or subsidiaries of our company
  • Sending catalogs

If we want to exercise these legitimate interests, the GDPR requires that we first check that your personal rights and freedoms are not compromised.

3. We do not keep your data longer than necessary

Your personal data will be deleted when we no longer need it and none of the aforementioned legal bases still exist. In certain cases, it may be due to legal obligations that we still have to keep your personal data.
When we keep your information longer for other reasons, for example to improve our service, we will only do this if you have given us your consent or if we have a legitimate interest in it.
If we cannot delete your personal data for technical reasons, your data will in any case be excluded from further processing ('blocked').

4. Data protection: data transfer via a secure SSL connection

We are aware that protecting your data when shopping online is important to you. Therefore, your personal data (address, customer number, order data, etc.) is collected with us using the so-called SSL technology (Secure Socket Layer SSL 3.0, RC4 with 128-bit encryption (high), RSA 1024 bits, depending on the browser used. ) transferred encrypted. This way we prevent unauthorized third parties from gaining access to your data. You can recognize the secure connection in your browser by the following two points: the web address is 'https: //…' instead of 'http: //…' and a closed padlock is displayed.

Would you like more information about our SSL certificate? Then double-click on the displayed padlock in your browser.

Your rights.

When we process your personal data, if you can identify yourself, you have several rights against us under the GDPR.

1. Right of access

You can ask us whether we process personal data relating to you.
If this is the case, you can request information from us on the following subjects according to the GDPR:
(1) the purposes for which your personal data is processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom your personal data has been disclosed or will subsequently be disclosed;
(4) the planned duration of the storage of your personal data or, if specific information about this is not available, criteria for determining the storage duration;
(5) the right to request to change or delete your personal data, the right to limit the processing of your personal data and the right to object;
(6) the right to lodge a complaint with a supervisory authority;
(7) any available information about the origin of your personal data, unless you have provided your personal data yourself;
(8) automated decision-making and profiling according to Article 22, paragraphs 1 and 4 of the GDPR and, where applicable, useful information about the underlying logic, as well as the effects and expected consequences that the automated decision-making and profiling have for you.

You have the right to request information about whether your personal data is transferred to third countries (these are countries that are not members of the European Union) or international organizations. If this is indeed the case, you have the right to be informed about the transfer of personal data in accordance with Article 46 of the GDPR.
2. Right to rectification
You have the right to correct and / or supplement your personal data if the data is incorrect or incomplete. We will make the correction and / or addition immediately.
3. Right to limit the processing of your personal data
In certain cases, you can request the restriction of the processing of your personal data:
(1) if you dispute the accuracy of your personal information, the processing of your information may be limited for a period of time, so that we have time to verify the accuracy of your personal information;
(2) where the processing of your personal data is unlawful and you do not want your personal data to be erased, you can instead request the restriction of the processing of your personal data;
(3) when we no longer need your personal data for processing purposes, but you need it because of a legal claim;
(4) if you have lodged an objection to the processing and it is not yet certain whether the grounds of our company outweigh yours.

When the processing of your personal data is restricted, the data, with the exception of its storage, will only be processed with your consent, due to a legal claim or to protect the rights of another natural or legal person.

When the processing of your data is restricted by us, you will be informed by us before the restriction is lifted.

4. Right to erasure ("Right to be forgotten")

In certain cases, you can ask us to have your personal data deleted immediately. We are obliged to delete the data immediately in the following cases.

(1) The personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
(2) When you withdraw your consent (see below) or there is no other legal basis for the processing of your personal data;
(3) When you object to the processing of your personal data (see below) and there are no legitimate reasons for processing it;
(4) When we have unlawfully processed your personal data;
(5) When the personal data must be erased in order to comply with a legal obligation set out in Union or Member State law.

Where we have made your personal information public and we need to delete it, we must take steps to notify other companies that process your personal information that you have requested us to erase your personal information (and any copies thereof), taking into account with the available technology and implementation costs ('Right to be forgotten').

The right to erasure does not exist when the processing of your personal data is necessary:
(1) for exercising the right to freedom of expression and information;
(2) for the fulfillment of a legal processing obligation imposed on the controller by Union or Member State law, or for the performance of a task carried out in the public interest or exercising official authority conferred on the controller;
(3) for reasons of public interest in the field of public health in accordance with Article 9 (2) (h) and (i) and Article 9 (3) of the GDPR;
(4) because of a legal claim.

5. Right to have third parties be informed about the rectification or erasure of personal data or about the restriction of their processing

Where you have exercised the right to have the personal information you provide corrected, deleted or restricted, we are required to notify all third parties to whom we have provided your personal information of this change, deletion or restriction unless this proves impossible or involves disproportionate efforts. You also have the right to be informed by us about these third parties.

6. Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transfer this information to another company as far as this is technically possible. Freedoms and rights of other persons must not be affected.

7. Right to object

You have the right to object to the processing of your personal data for reasons arising from your particular situation without incurring any costs. This also applies to profiling and the emails we send to existing customers.

We will cease processing your personal data unless there are compelling legitimate grounds that outweigh your interests, rights and freedoms or where the processing of your personal data is necessary due to a legal claim.
When your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, including profiling related to direct marketing.
When you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

8. Right to withdraw consent to data processing

You have the right to withdraw your consent to the processing of your personal data at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.

9. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which will have legal effect on you or otherwise significantly affect you.

This does not apply if the decision:
(1) is necessary for the formation or performance of an agreement between you and us
(2) is permitted by a provision of Union or Member State law that applies to us and which also provides for appropriate measures to protect your rights, freedoms and legitimate interests
(3) is based on your explicit consent
In the cases referred to in (1) and (3), we take appropriate measures to protect your rights, freedoms and legitimate interests. For example, you have the right to human intervention, the right to explain your position and the right to challenge the decision.

10. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you usually reside, have your place of work or where the alleged infringement was committed, if you believe that the processing of your personal data is against the regulations of the GDPR.

Cookies - BVBA Seoboost uses cookies on our websites. We do this to analyze our websites and to make them function optimally, to improve our services, for social media and to show relevant advertisements on other websites.

What are cookies?

Cookies are small text files that are temporarily placed on your PC, tablet or mobile phone by an internet page.
The following websites place cookies or similar techniques:


Below you can read which cookies we use with their functionality.

Functional cookies

Thanks to these cookies, you do not have to enter or download the same information every time you return to us. Think of storing products in your shopping cart or remembering a login. In addition, the chat function with our service desk is made possible by means of cookies.

Tawk Chat (deleted after the session)

Analytical cookies

Nanoglans uses Google Analytics to investigate the use of the websites in order to gain insight into how and how often websites and pages are visited. Based on this information, Nanoglans can make adjustments and improvements and Nanoglans ensures that the websites continue to work optimally. Nanoglans processes anonymous statistics about visits to the websites.

Google Analytics (30 days)

Marketing cookies

Nanoglans uses cookies from Google and Facebook for marketing purposes. With the help of these cookies we can show our advertisements on partner sites and social media. Visitors who have previously shown interest in our products or services may see Nanoglans offers on other websites.

Google Doubleclick (18 months)

Facebook (max 2 years)

Would you rather not like cookies?

Cookies can easily be removed via your browser. Keep in mind that the websites may not work optimally without cookies. Below you will find a list of the most used browsers and a link to more information about removing cookies:

Otegem, April 2018